What types of tasks can a service call step perform?

A service call step in Informatica Cloud can perform tasks defined in integrated services and service connections, which is why that choice is the correct answer. This functionality allows for the creation of dynamic workflows that can interact with various services and systems. By leveraging integrated services, the service call step can execute predefined operations, such as making API calls or interfacing with other applications, thereby enhancing automation and data integration processes.

The other options do not accurately represent the capability of a service call step. The notion that it can only perform tasks defined by a Salesforce SysAdmin limits its scope, as service call steps can connect with multiple systems beyond just Salesforce. Similarly, stating that it can execute any manual tasks available to users overlooks the automation aspect central to service call steps, which are designed for pre-defined interactions rather than manual execution. Lastly, restricting service call steps to only email-related tasks does not capture their full range of functionalities, as they can engage with various endpoints and services that are not limited to email communications.