What is the purpose of steps in a process?

The purpose of steps in a process is to guide a user through that process effectively. Each step serves as a directional prompt or action item that helps the user understand what needs to be done at each stage of the workflow. This structured approach ensures that users can follow along easily, understand their responsibilities and actions, and complete the process efficiently. By breaking the process down into manageable steps, users are less likely to become overwhelmed and more likely to achieve a successful outcome.

Visual aids, while helpful, primarily support understanding rather than guide users through a process. Collecting user feedback and generating reports are useful for assessment or to improve future processes, but they do not serve the primary function of guiding users during execution. The focus of steps in a process is fundamentally about providing clear instructions and maintaining a logical flow, making it easier for users to navigate their tasks.